Social Stay · Stay Social at your hotel
Make plans. Make friends. Make memories.
InnHapp is the private social layer for your hotel. Guests connect, join experiences and meet each other — all verified by their booking, all inside your property.
Built for modern hospitality
PMS integration
🔒 Privacy-first
🌐 Web app — zero download
⭐ Since 2020
People don't just want a room. They want connection.
Solo travel has become one of the fastest-growing segments in hospitality — and the number one thing those guests are looking for has shifted from "time alone" to "people to share it with."
From check-in to connection in minutes
No friction, no download, no awkwardness. Just a verified, time-boxed social space that lives only while your guests are with you.
Verify the stay
Guests enter their hotel booking code to confirm they're really staying with you. The profile is only active for their actual stay dates.
Discover & join
Guests browse happenings created by the hotel or by other guests — and join with a single tap, or create their own.
Connect, with consent
To chat one-to-one, a guest sends an invitation. Conversation only opens once the other person accepts. Always opt-in.
The real innhapp experience
A fast, friendly web app your guests open in seconds — no download, no clutter. Here's what they actually see.
Swipe or use the arrows to explore
One platform, every kind of plan
Whether the hotel hosts it or a guest spins one up, every happening falls into one of five simple, recognisable categories.
Workout
Runs, yoga, gym sessions and active meet-ups.
Explore the city
Discover the destination together with fellow guests.
Casual
Drinks, dinners and easygoing hangouts.
Networking
Connect with travellers who share your field or goals.
Continue my trip
Find people heading the same way to travel onward.
Differentiate through your guests' social experience
Socialisation between guests
Turn strangers under one roof into a community — the memory guests credit to your brand.
A better guest experience
Meaningful connection drives satisfaction, loyalty and the reviews that matter most.
An atmosphere that comes alive
An animated lobby and buzzing common areas signal a property people want to be in.
Higher use of your facilities
Happenings drive guests to your bar, rooftop, gym and spaces — increasing on-site spend.
Your guests already want this. Give them the space.
While most hotels compete on price and amenities, the experience guests remember is the people they met. InnHapp makes that repeatable.
Connected to your Mews PMS
InnHapp plugs straight into Mews, so guest verification and stay dates stay perfectly in sync — no manual lists, no spreadsheets, no extra work for your front desk.
- Reservations sync automatically from Mews
- Profiles activate on check-in and expire on check-out
- Stay dates always match the real booking
- Zero added workload for your team
Booking confirmed in Mews → guest unlocks InnHapp for their exact stay dates → profile removed automatically at check-out.
A safe space, by design
Trust is the product. Every rule in InnHapp exists to protect your guests and your reputation.
Booking-verified entry
A valid hotel reservation code is required to join — so everyone in the space is genuinely a guest of the hotel.
Only during the stay
Profiles are available exclusively on the real dates the guest is checked in — nothing before, nothing after.
Auto-deleted on departure
When the guest checks out, the profile is removed for security. No lingering data, no permanent network.
Consent-based chat
One-to-one conversations only open after an invitation is sent and explicitly accepted by both people.
No app required
InnHapp is an easy-access web app. Nothing to download from a store, nothing to manage.
Open happenings
Guests can join any happening created by the hotel or another guest — group activity stays easy and inclusive.
How InnHapp improves the hotel experience
Everything hotels and guests ask about social stays, guest connection and the platform.
InnHapp is a private social platform exclusively for a hotel's guests. It improves the guest experience by letting travellers — especially solo travellers — make plans, join experiences and meet each other safely during their stay. Hotels use it to increase guest satisfaction, animate their common areas, drive use of facilities like the bar, gym and rooftop, and differentiate their brand through social experience rather than price alone.
The most effective way is to give guests a verified, opt-in space to connect. With InnHapp, the hotel publishes "happenings" (group activities such as a sunset yoga session, a city walk or a lobby happy hour) and guests can also create their own. Because 58% of solo travellers in 2025 say meeting new people is their main goal, offering a structured, safe way to socialise directly addresses what this fast-growing segment is looking for.
No. InnHapp is a web app, so there is nothing to install from an app store. Guests simply access it through a link, verify their stay with their booking code, and start joining or creating happenings — removing the friction that normally stops people from adopting hotel apps.
InnHapp is privacy-first by design. Access requires a valid hotel reservation code, profiles are only active during the guest's real stay dates, and the profile is automatically deleted at check-out. One-to-one chat is consent-based: a guest must send an invitation and the other person must accept before any conversation can begin.
InnHapp offers five happening types: Workout (runs, yoga, gym), Explore the city, Casual (drinks and dinners), Networking, and Continue my trip (for guests heading the same direction). Both the hotel and individual guests can create happenings, and any guest can join an open one.
Yes. InnHapp integrates with the Mews PMS, so reservations and stay dates sync automatically. Guest profiles activate on check-in and expire at check-out without any manual work from the front desk, keeping verification accurate and effortless.
Hotels gain socialisation between guests, a measurably better guest experience, a livelier on-site atmosphere, and higher use of their facilities — which can increase on-property spend. In a market where solo travel is growing at double-digit rates, social experience is becoming a genuine competitive differentiator.
A guest browses other verified guests, sends a connection invitation, and chat unlocks only once that invitation is accepted. This opt-in model keeps every interaction welcome and respectful, while still making it easy to connect over a shared happening.
Differentiate from the social experience up.
Give your guests the connections they're already looking for — and the memories they'll associate with your hotel.